Services
Support for every phase
Describe how your team guides customers from planning to delivery.
Average reply within one business day.
How the process works
Outline the steps customers experience.
Step 1 of 3
- 01Step 1
Plan & scope
Share measurements, photos, and priorities so we prepare layouts, swatches, and builder notes ahead of your consult.
- 02Step 2
Builder alignment
We confirm specs with the shop, share progress updates through the 8–12 weeks window, and flag changes before they impact timing.
View sample timeline - 03Step 3
Delivery & care
White-glove delivery is scheduled around finishing dates across Northeastern Pennsylvania, the Scranton/Wilkes-Barre corridor, and weekly routes to the Poconos., with post-visit care resources ready when you need them.
What to expect
Included with every service
- Dedicated point of contact who tracks every change, approval, and delivery note.
- Clear proposals outlining pricing, builder coordination, and the typical 8–12 weeks lead-time band.
- A 50% deposit moves custom work into production and applies in full toward your balance at delivery.
- Care resources and follow-up within the first year after delivery.
What isn’t included
- General contracting, electrical, or flooring work beyond furniture placement.
- Storage beyond 14 days once your order is ready to deliver (scheduled as needed).
- Repairs on non-AFG pieces unless we confirm compatibility ahead of time.
When a showroom visit helps most
- You want to compare wood species or stains under natural light.
- You are planning multi-room layouts or balancing shared finishes.
- You need to feel seating comfort, hardware weight, or table extensions.
Ready to begin?
Connect with our team
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